Privacy Policy Statement

Holmwood Commercial Services ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information we obtain from clients, prospective clients, and users of our website and services. By engaging our services or using our website, you agree to the terms of this Privacy Policy.

Effective Date: 31/12/2024

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, job title, and other business-related details.

1.2 Technical Data

Website Usage: IP address, browser type, device information, and usage statistics through cookies and similar technologies.
Communication Data: Details of communications with us, including email correspondence and inquiries.

1.3 Financial Information

Payment details and invoicing information, where necessary.

1.4 Special Categories of Data

We do not actively collect sensitive or special categories of data unless explicitly necessary and consented to.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services, including construction pricing, profit maintenance, and cost-reduction consultancy.
Communicate with you about your inquiries, projects, or consultations.
Process payments and manage financial transactions.
Analyze website usage to improve functionality and user experience.
Comply with legal obligations or enforce our contractual rights.

3. Legal Basis for Processing

We process your personal data based on:

Consent: Where you have provided clear consent for specific purposes.
Contractual Necessity: To fulfill a contract or take steps at your request prior to entering a contract.
Legitimate Interests: For business-related purposes such as improving services or maintaining security.
Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third-party vendors who assist us in delivering our services (e.g., IT services, payment processors).
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition involving Holmwood Commercial Services.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Financial and transactional data may be retained for accounting and tax purposes as required by law.

6. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal exceptions.
Restriction: Request restriction of processing in certain circumstances.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at info@holmwoodcommercialservices.com.

7. Security Measures

We implement robust security measures to protect your data, including:

Encryption of sensitive data.
Regular security audits.
Access controls to limit unauthorized access.

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Holmwood Commercial Services

Office 14B

Normanby Gateway

Lysaghts Way

Scunthorpe

DN15 9YG
Email: info@holmwoodcommercialservices.com
Phone: 07956328648

By using our services or website, you agree to the terms outlined in this Privacy Policy.